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These messaging apps could be a good way to get your products in front of your customers if this is the age range you’re targeting. In addition, of businesses are projected to integrate a chatbot system in . If a customer has a question about your products, they want an instant answer. Chatbots are often designed to: Offer product details Answer basic questions Complete purchases Initiate refund requests Provide customer support Collect customer contact information By providing instant answers and support, chatbots encourage your customers to purchase from you.
  
They can also save your business support costs by taking the place of an actual / representative. Learn Photo Editing Services  more about Facebook Messenger’s chatbot. Voice Search Amazon Alexa and Echo, as well as Google Home, Apple Siri, and Microsoft Cortana, are examples of extremely popular voice search assistants. As the chart below illustrates, voice technology is expected to grow consistently into the next decade. Statista graph showing the number of digital voice assistants in use worldwide from to . With . billion voice assistants in use worldwide as of , this technology is revolutionizing the way people search for products and services.



In fact, voice-based shopping is expected to jump to $ billion in . According to a study, the most common voice searches conducted included: restaurant reservations inquiries about prices of products from local businesses inquiries regarding whether a certain product is available at a business When people make a voice search, they will likely be speaking in a conversational tone. They are also likely to phrase their search as a question. You will need to adapt your digital marketing strategy to make sure your business can be found through voice search.